PALS

Patient Advice and Liaison Service

We like to know when we are doing things well but more importantly we need to be told when things go wrong, so that we can put them right.

The Patient Advice and Liaison Service (PALS) provides confidential advice and support to patients, carers, relatives, visitors and staff. PALS staff are there to:

  • provide you with information about services at The Royal Marsden
  • guide you to other health and social-care resources which you may find useful
  • help you with questions or concerns you may have about your treatment
  • support you and listen to your views and ideas.


Contact details


You can visit us in person at a Help Centre, phone us, or write to us by email, post or online feedback form.

Tel: 0800 783 7176
Email: patientcentre@rmh.nhs.uk

The Royal Marsden Help Centre
The Royal Marsden NHS Foundation Trust
Fulham Road
London, SW3 6JJ

The Royal Marsden Help Centre
The Royal Marsden NHS Foundation Trust
Downs Road
Sutton
Surrey, SM2 5PT

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